Monday, February 04, 2008

Hyundai - Sending an i10 for a test drive with an empty fuel tank

As usual, I took another car for a test drive. I am on the perennial hunt for my perfect car, considering the Octavia in between as I heard the machine is quite great, and then people telling me handling a car of that size with all those flyovers being built in chennai - not a nice idea. So just for the heck of it I called for the test drive of the i10 since I heard the car is kinda nice.
So the gentlemen from Hyundai came. I take the car out, I am happy with the usability, if I may say that, of the car and then notice that fuel gauge shows empty. And I ask him "How long will the fuel last?" Pat comes the answer "not even one kilometer maam".. "Alright so are you going to fuel up?". "No Maam". "Its the end of the day and we just came from somewhere else, we cant fuel up now". It was almost at the tip of my tongue to ask him what a test drive means in his dictionary. I could only make a circle apparently. And thats all I did. For one, though I liked the car, I did not like the way they spoke to me. I have never heard of someone coming for a test drive with no fuel. If I just had to look at the car, I d rather go to a showroom. Wonder where customer service is going, and if this is the way they are, at a time when the car is new in the market and they are trying to push it however, wonder what will be the case two years down the line. Appalling. Thats all I can say.

11 comments:

Chitra said...

Atrocious!I had a similar experience..Road show in boat club for test driving i10. I wanted to test drive it they said i will have to wait until 8am (when i checked with them it was around 7 in the morning..basically after a morning walk). I mean if it is a road show how can they be so fixed on all this. Do they expect walkers to stay back until 8 in the mrng to do a test drive??!?!? Strange!

tarakeshwar said...

All we can say is that there r much better car manfacturers than n Hyundai...... Fabia I believe shld be in the same league... when it comes to size but it belongs to the luxury segment!

Sathya said...

Hi,

Would suggest you to try the new Skoda Fabia, it is a much better car in terms of driving, comfort and quality.

cheers,
Sathya

Mukunth said...

That must be DSC Hyundai...Maruti is even worse, they are not even interested in collecting your number for them to call you back for a sales pitch...it's a take it or leave it.

Anonymous said...

According to what your mom said on Jillunu Oru Sandhippu today, your perfect car should be nothing but a time machine :)

Vijay Krishnan said...

check with HMP at Eekkaduthangal na. It is the South Regional office for Hyundai.

Jaimon said...

You must complain to Hyundai India and also to the owner/manager of the dealership. You should mention that you will never a Hyundai or buy a car from that dealership.
it could just be that sales person. But he should be reported.

janjan said...

happy u r so shrued (did i spelt correct?)just every celeberity is

Anonymous said...

why dont u check out the swift ... diesel makes a lot of sense ... good mileage , superb power and maruti service backup ..

Anonymous said...

Hi

I think Mercury should be a convenient vehicle for you please check out if it has been released n India.or alternatively you may try Porsche Cayenne.

Best Regards
Who else........... Guess ..

Anonymous said...

Hi Chinmayi
So have you settled down with the vehicle that you are going to buy btw i was the one who suggested you to go for Mercury...and how is your voice has it improved i am asking since i am one of your friend (fan)....
Best Regards